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Hey, music listeners and podcast enthusiasts. Are you ready to experience sound like never before? Introducing the all-new Aerofatic Earbuds, where clarity meets comfort and every note feels like a live performance.


Hello, I'm calling about an order I placed. It was supposed to arrive yesterday, but it's still showing as delayed. Well, I'm sorry to hear that. Can you provide me with your order number, please? Yes, sure. It's 123456. Thank you. Well, I see your order here. It looks like there was an unexpected delay in the shipping process. I sincerely apologize for the inconvenience, sir. Let me see what I can do.


Hello, I'm calling about my most recent bill. It seems way higher than the usual.


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With this earbuds, we are not just delivering sound, we are delivering an experience crafted with the latest audio technology through earbuds. Ensure that whether you're rocking out of your favorite tunes or catching up to the latest audiobooks, you hear every detail in Creel. You hear every detail in crystal clear sound. And let's talk about comfort. These earphones are designed with you in mind, fitting surgically in your ear for hours and comfortable listening, whether you're jogging, commuting or just relaxing at your home. These earbuds stay securely in place, providing you the soundtrack of your life with zero hassle.


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Forget about the world around you with this state-of-the-art noise cancellation feature. From noisy suburbs and bustling streets, it's not just you and your music or maybe the podcast episode that you are about to enjoy it enough.


I'll remove the charges and issue a refund right away. You should see a reflected amount and difference in the costing in the next three to five business days. Fantastic. Thank you so much for sorting it out so quickly. Not a problem, ma'am. Is there anything else I can assist you with today? No, that's all. Thank you. Have a great day. You too, ma'am. Bye-bye.


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So what are you waiting for? Dive into the world of sound of this year, birds. Available now online on your favorite electronics retailer. Visit Eurofic.in or call us at 1234-1234 to order yours today. Take your listening experience to another level with this year phones to be on the soundtrack of your adventure.


Yes, absolutely. Definitely. Yes. Check. Great, sir. Now, please try fully restarting the speaker and your router. Let me know if that works. Okay. I'm still connecting. Let me see. Hmm. Okay. There might be a compatibility issue. Could you provide me with the model and...


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Thank you for tuning in and keep those tunes rolling with the seer birds. Every day sounds better. So happy listening, everyone.


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And guess what? Sunrise Crunch comes with a variety of flavors. Whether you're a fan of classic berry blast or an exotic tropical twist, we have got the flavors to transport your morning routine to enhole another level of deliciousness. Busy morning? No problem. Sunrise Crunch is a quick to serve, perfect to those on the go morning.


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And we are committed to more than just great taste. And we are committed to more than just great taste. Sunrise Crunch is made with ingredients that make you feel good.


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Call us at 899-998-9999 for more delicious details. Go find out our latest products.


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as vibrant energetic day thanks for tuning in folks remember every day is a fresh start with sunrise crunch have a fantastic day ahead filled with smiles and sunshine


Hi, I'm calling about my order, number 1234. It's been a week and it still hasn't arrived. I was wondering if you could tell me where is it? Hi there, sir. Thank you for contacting. I understand your frustration and I apologize for the delay with your order. Can I please get your full name and your reference? Yes, it's Sarah Johns and I've already given you my order number. Thank you, Sarah. I can see your order here. It looks like there was a slight holdup with the shipment of your warehouse. However, I see it how now it's been processed and it's on the way of the expedited shipping. You should receive it in the next two to three business days. Would you like me to process the same or you would like to apply for a refund? Expedited shipping? What is that? That's good, but I would rather go for the product. But is there any hassle? I needed that for a party on the weekend. Would that be reaching us by weekend?


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Rise and shine with the refreshing gist of Citrus Splash juice. Your daily dose of sunshine in a glass. Here's the Citrus Splash. We believe every morning is an opportunity to revaluate and regenerate. That's why we squeeze every drop of joy from sun-ripened oranges, lemons and grapefruits selected from the finest orchards across the world. Every sip bursts in a vibrant blend of flavors. Let's...


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Picture this, you're basking in the every morning light, a chilled glass of citrus splash juice in hand, beaming with nature's best flavors. Every gulp is like a refreshing dip in a cool, sparkling pool, leaving you energized and ready to tackle the day ahead.


Hi, I'm interested in your new fitness tracker, but I'm confused about the features. Does it track my heart rate? Will that be able to tell my calories count and everything? Well, hello, sir. Thanks for your interest in our new Fit Active tracker. Yes, it does track your heart rate continuously throughout the day and during workouts. Great. But on the product page, it says water resistance. Does that mean it's waterproof? That's a good question. The Fit Active tracker is a water resistant, meaning it can withstand splashes and sweat. However, it's not recommended for submerging in water for extended periods.


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Drinking Citrus Splash isn't just good for you, but it's good for our planet too.


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citrus splash juice brighten your day with every sip visit our website citrus splash joy.com or enjoy or give us a call on 800-232-1234 to order your fresh start no matter if you're on a busy week


Hi, I'm calling because I'm having a major problem with your, this software, XYZ software. I'm not sure about the program and I'm in the middle of a project and suddenly everything froze. Hi there, thank you for contacting. Technical support.


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Remember, Citrus Splash is not just a juice. It's more than it. It's a daily celebration of life. Enjoy your day and keep sipping the sunshine.


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With Perilsoft, your outfit do more than just look good. They feel amazing, energizing you, energizing you from the moment you dress.


No problem. Well, a complaint has been noted and we will soon come back to you with a proper solution. In the meantime, do you want me to do anything else for you? No, as for the timing, this is okay. Great. Thanks a lot. No problem. Pleasure is all ours.


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Ready to re-evaluate your laundry?


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Ready to elevate your laundry? Pedal Soft Fabric Softener is waiting for you at your local shopping centre. Or simply your shopping.


No, I haven't. Would that be a problem? Well, mostly it's spam, so it's always advisable to clear that out. I can walk you through it if you want me to.


Sure. Here it is.


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Let every wash cycle be an opportunity to infuse joy and comfort in your daily routine. Pedal Soft Fabric Softener


Well, thank you in that. Thank you, sir. Have a good day.


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Here's to a delightful day filled with blissful sense of nature. Make every moment and every outfit joyously.


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in every journey there's a story introducing heritage cycles more than just bikes they are companions on the road of life


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The wind in your hair, the thrill of adventure at every corner. Heritage Cycles captures that timeless spirit with each model we craft.


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Every heritage cycle tells a story. Maybe it's a story of a father teaching his daughter to ride in the park or a group of old friends rekindling their bond of Cineric Trail.


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Crafted with care, every bike is a testament of quality and endurance. For the smoothness of the gears to the comfort of the rides, every detail is designed with you in the mind. Because of the heritage cycles, we believe a bike should last for a long time and a lifetime.


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A heritage cycle isn't just a gift for yourself. It's an invitation. An invitation to explore, to share, and to feel the joy of living. It's an invitation to create new stories on the strength of old traditions.


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Find us in your neighborhood or online at heritagecycles.com where your next chapter is just a pedal away.


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Thank you for listening. Dear friends, make the road rise up and meet you. And may you all fall in this journey of safe and beautiful.


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Every pinch of spice holds a story, a memory of home, a whisper of tradition. Welcome to Homeland Spices, where each jar is not just an ingredient, it's a bridge to the past and the celebration of heritage.


Hi there. Thank you for contacting XYZ Company. I understand your frustration and I apologize for the delay with your order. Can I please get your full name and your reference number, please? Well, it's Sarah Jones and I've already given you my reference number. It's 12345. Thank you, Sarah. I can see your order here. It looks like there was a slight holdup with the shipment at our warehouse. However, I see it has now been proceeded and it's on your way to your shipping address. You should receive the order in the next two to three business days. Expedited shipping. That's good. At least, but this is a hassle. I needed that for the party this weekend. I completely understand and we apologize for the delay. Is there anything else I can offer you? Perhaps I can offer you and compensate you with a little discount code for your next purchase also. Oh, a discount code for next? No problem. What is it? I've emailed you a code of 15%. I can also send you the tracking information for your current order so you can follow its progress. Well, that would be great. Thank you so much for your help. I was so stressed. You're welcome, Sarah. Is there anything else I can assist you with today? No, that's all. Thanks again. Hi, I'm interested in your fitness tracker, but I'm confused about the features. Does it track heart rate? Hi there. Thanks for your interest in our Fit Active Tracker. Yes, it does track your heart rate. Continuously throughout the day and during workouts as well. Great, but on the product page, it says water resistance. Does that mean it's waterproof? Well, that's a good question. The Fit Active Tracker is water resistance, meaning...


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Imagine the aroma of freshly grounded spices wafting through the kitchen. Transport you back to your grandmother's busting kitchen on a festive morning.


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With each spoonful of masala, you're not just adding flavor to your meal, but you're stirring in the essence.


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Whether you're preparing a meal for a festive celebration or a quiet dinner with your family, our spices are not just taste but also a taste.


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Let Homeland Spices be a part of your family story as you cook, share and savour the favourites and savour the flavours that bring us all closer.


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Explore the range of spices at your local grocery store or visit online at homelandspices.in From a homeland at your home, let's keep the flame of tradition burning.


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Cherish the flavors, cherish the moments. With Homeland Spices, every single meal is a celebration of heritage and heart.


Hello, I'm calling about my most recent bill. It seems you have charged me much higher than usual. Absolutely, sir. I can help you out with that. Can you please provide me with your account number and your name and your address? My name is Sarah Martin and my account number is 123456. Thank you, Ms. Martin. I see your concern. It looks like you were accidentally charged for a premium service which you didn't sign up for. I'll remove that charge and issue a refund right away. You should see it reflected in your account in three to five business days. Fantastic. Thank you so much for sorting this so quickly. Not a problem. Is there anything else I can assist you with today? No, that'll be all. Thank you very much. Have a great day. You too, Ms. Martin.


Great. Now, please try fully restarting the speaker and your router. Let me know if that works. Okay. No, it's still not connecting. Okay. There might be a compatibility issue. Could you please provide me with your model number and your router number?


I placed an order a week ago and the tracking says it's still pending. I need by Friday. What am I supposed to do? Please tell me. Give me a solution.


The software I use for work keeps crashing and I'm losing my progress. That's certainly frustrating, sir. Can you tell me which version you're running and your operating system? It's version 2.5 and I am on, I think, Windows 10.


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There's something special about wrapping yourself in a sweater that feels like a warm hug. At Woolen Embrace, our sweaters are more than just clothing. They are a comfort, a keepsake, and a gentle embrace. Every stitch tells a story. Every thread waves a memory. Our sweaters are crafted with the love and care of Arthurians who understand that a good sweater does more than just keeping you warm. It holds a warm of moments you cherish. Remember the cozy nights by the fireplace, the bisque walls in the park of autumn, or the joyful family gatherings during the holidays? Every Woolen Embrace, all of those moments, closer with sweaters that are knit from the finest wool, designed to be a part of your life. To be as enduring as fondest memories. With Woolen Embrace sweaters, you're not just wearing a piece of clothing, you're carrying a piece of heritage. Our sweaters are made for everyone in the family, from the playful toddlers to the wise grandparents, ensuring that everyone can feel the warmth of love.


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Visit us at your local boutique or order online on woolenembrace.in to find your perfect match. Choose from the Aria of Styles.


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Good evening to all you lovely listeners out there. Have you ever wondered why a simple flicker of light can feel like a whisper of peace?


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with ABC whisper is meticulously crafted by artists who believe that the candle should do more than just light the room. It should.


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Think back to those quiet evenings at home and soft conversations over dinner or the moments of reflection in your favourite nook.


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As you light a candle, watch how the dance of the flame synchronizes with your breath.


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These candles are more than just decors. They are a bridge of moments of seniority that we all cherish.


Hi, I'm calling about my order number 458962. It's been a week and it still hasn't arrived. So I have no idea where it is and I was hoping if you can tell me about it. Hi there, sir. Thank you for contacting us. I understand your frustration and first of all, I would like to apologize for the delay with your order. Can I please get your full name and your reference number? Yes, it's Sarah Johns and I've already given you my reference number earlier. Thank you, Sarah. I can see your order here. It looks like there has a slight hold up with the shipment at our warehouse. However, I see it has now proceeded and the shipment should be at your house, your residential address in the next two to three days. Well, that's good. But at least, you know, I was hoping it could reach out this weekend. I had a party this weekend. I completely understand and we will make it a point to make it reach before the weekend. But is there anything I can offer? Perhaps we can also compensate for the inconvenience we have caused. We can provide you with a discount code for your next purchase.


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Discover how candle whispers can transform your home and moments into a smoothing escape.


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As the night unfolds, let the candle whispers guide you to a peaceful dream and restful thoughts. Stay peaceful.


Hi, I'm calling because I'm having a major problem with your XYZ software program. Now I'm in the middle of a project and suddenly everything froze. Now I can't access my files, nor I'm able to do anything else with the program.


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Hi, I'm having a frustrating issue with my subscription. For the last two months, I've...


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That definitely sounds frustrating.


All right, is the program giving you an error message? No, there is no error message, just shuts down completely.


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That definitely sounds frustrating. I am so sorry for this inconvenience that has caused. To start, can I please get your account number and your email ID so that I can pull up the details.


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Thanks, Ara. Give me one moment while I check and look into this. Okay, I see your subscription. And yeah, yes, you are absolutely right that you have got duplicate charges.


Ah, okay. All right, David. It looks like uninstalling the printer driver did the trick. The program seems to be running smoothly now. Can you try opening your project again? Wow, it works. I can see all my files. Thank you so much for your help. You're welcome, David. I'm glad we could connect to you back on track. Is there anything else I can assist you with today? We also recommend creating regular backups of important files and prevent data loss in the future. Sure. No, that's all okay. Thanks again, and thank you for being so patient and good at your job. Thank you. The TCR actively listened to the customer's concern. Thank you. Bye-bye.


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Oh, well, that's a relief that it is not only on my end. So how do we go about it and fixing it? Absolutely. First, let me process a refund for the extra charge immediately. You should see the reflected in your account within three to five business days. Perfect. Thank you. Secondly, to prevent this from happening again, let's double check your billing site.


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You know, I think I added a new credit card recently. Could that be it?


Night Out This nearly wordless book opens with a young boy in a boarding school who eats separately at dinner and lies awake while his peers sleep. After receiving an invitation with the words, the honour of your presence is requested. The boy looks out of the window at the full moon, trying to decide if he will accept the invitation or not.


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Scenario 2. Returning a defective product. Customer. Hello. I have recently brought one of your electric kettles. But unfortunately it seems to be faulty. It keeps switching off mid-boil.


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Thank you. I see that order. Let's confirm the issue. Were there any strange noises when it switches off or perhaps a burning smell?


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Give, okay, given it's a new item, a replacement would be the fastest solution. A replacement would be the fastest solution. Would you like me to process that for you?


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That's certainly that we do not want. I apologize the trouble. Let's get this sorted for you. Can you please provide me your order number, please? Sure. The order number is 124579. Thank you.


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No noises, no smell that I've noticed. It just seems to be shutting off suddenly. Okay ma'am, that's...


This non-fiction picture book tells the story of two men obsessed with the sea. Otis Barton, an engineer, and Will Bibby, a naturalist, both wonder what's the deep sea ocean look like. In the 1930s, they have worked together to build a diving tank called the Bates Pier. That would allow explorers to go deeper than ever before. The dramatic text and mixed media illustration chronicles the record-setting dive in increments of 100 feet. A wordless double gatefold captures the blue-black beauty of the ocean at the depth of 800 feet. Roy's lush illustration portrays the time period, technical details, and the action of the underwater world. Sea life is featured on the end paper with labels. Readers will not be disappointed. Readers will not be disappointed in the accuracy and depth of content. The ample back matters includes archival photographs as part of the author's and illustrator's notes.


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Wonderful. I'll initiate the replacement and you should receive a new cattle within the next week. As for a defective one, there's no need to shape it back. Just please dispose it responsibly. Whoa, that's surprisingly easy. Thank you so much.


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agent. Okay, let's troubleshoot this step by step. Can you first tell me what operating system are you using? Windows or a Mac? Customer. I am on Windows 10. Agent. Got it.


turns out into a truly priceless discovery. Readers meet the intrepid explorer while travelling to the island of spice and gold. Once there, the pair hunts high and low and follow clues of Pirate Frank Rager's children will be delighted by the rhythmic quality of the cumulative text and the charming digital illustration. The emphasis on the journey is a good news for readers who will thoroughly enjoy returning to the pages of this amusing adventure journey again and again.


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Okay, antivirus software can sometimes interfere. Can you try temporarily disabling your antivirus?


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Let's try a clean install, uninstall the driver completely, then download a fresh copy from our website. I'll stay on the line to guide you if needed.


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Hello, I love your products, but I'm having a really difficult time finding what I need from your website. The search bar keeps me giving irrelevant results.


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I am interested in the throw pillows with a geometric pattern, preferably in blue tones.


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Could you head to the Home Decker section and click on Pillows? Okay, I'm there. Perfect. Now, on the left-hand side, you should see Filters for Colors, Shape, and Pattern. You can select Blue under Colors and Geometric under Patterns. Oh, this is so much better. I've seen several like that and I've really liked it.


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Hey, hi. Hi, ma'am. I have serve...


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I completely understand your concern. Food safety, especially with allergies, is a top priority. Our kitchen has strict protocols in place to prevent cross-contamination. Could you tell me a little more about your specific allergy?


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All our meals are labeled clearly with allergen information. And we have peanut-free dedicated prep areas.


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Would, I think that would put my mind at ease. Yes, I think that would put my mind on ease. Perfect. Let me arrange a call for you. Would you be available for a short call tomorrow morning?


And 12-year-old Bia is not looking for adventure. Sorry guys, I'll take it back. It's July 1967. 12-year-old Bia is not looking for adventure. She struggles with anxiety and feels safer experiencing adventure through the pages of National Geographic. However, her grandmother Pidge, whom she barely knows, is taking her on a cross-country expedition. Pidge has a suitcase full of letters from her sister Amelia. Amelia. Millie. Heart, as they call her. All exclamately written and pillaged disappearing in 1937. The last of the letters hints at a possible reunion for the sisters on what would be Amelia's 70th birthday. With Millie's letter in hand, the duo has four days to travel more than 1,000 miles to the rendezvous point on the banks of Missouri River. Their journey is long, hard and ripe with disappointment. But Bia blossoms during the trip and she is the one who comes out with bright colors. A family road trip to the beach may be a common summer adventure for some. But for Alex and her younger sister, Jules, it's exciting because it's the first time seeing the ocean. Readers get to know Alex best in the story, which is accompanied by a black-and-white drawing highlighting key elements in the text while on the beach searching for periwinkles for dinner. Alex is the first one to see the ocean. Alex discovers sea glass and then learns to how...


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I sincerely apologize for the inconvenience. Occasionally, inventory disruptions do occur.


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And I chose it for specific reasons. So ideally, I want the same. Understandable. Let me see if it's expected to be restocked soon.


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Hmm, if you are sure that it is going to be by next week, yes, that works. But will it arrive in time for the birthday?


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Hello, I am interested in gym membership, but I have questions about various styles and pricing. It's very confusing on the website.


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Well, ideally, I want to come four, five times per week. I'm trying to build strength and improve my cardio. I'm also interested in some of group fitness classes. Okay, that sounds like a premium tire. Would best be your fit. It includes unlimited gym access and group classes. Do you prefer to work out during peak hours, like in the evenings? Or are you flexible with your timing? Weekdays, evenings are usually the times that I prefer to work. Okay, got it.


What if you found yourself transported into the world of your favourite children's book? In Web Vibbit, Fidge finds herself in her little sister's mini favourite book. The land of Wimbley Woos, where mini stuffed rabbit has taken over the control of the Wimbleys. When mini gets hit by a car and is hospitalised, Fidge is sent to stay with her anxiety-ridden cousin, Graham. After a small fall down the stairs, the two find themselves in Wimbley and set out to save the Wimbleys, recover mini stuffed rabbit hole and the other toys and return home. This action-packed story will have readers on the edge of their seat as Fidge and Graham, along with the friends they make on the Wimbley land, figure out how to overthrow Web Vibbit and restore Wimbley lands to peace. Ella, the stuffed elephant and Dr. Carrot, Graham's comfort object, add humour to the story and various Wimbleys. The Wimbleys surprise themselves and their friends with their bravery. The heroes in the stories all bring different strength to the challenge of getting everyone home safe again. This is a good read for beginners. Don't miss out.


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No, not right away, but maybe in the future. Let's just focus on membership itself as of now.


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Hello, I'm interested in placing a custom jewellery order. I have a unique design in mind for my engagement ring. That's wonderful.


While historical and religious vocabulary may challenge some readers, the Indiana Jones-style list to secure the relics makes this an exciting read. The ending, especially, is satisfying as both Boy and Sikander discovers more about each other. Don't miss out on this one.


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I have some rough drawings and I found some pictures online of similar styles. Is there a way that I can share this with you?


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These are beautiful inspirationals. These are beautiful inspirations. It seems you prefer a vintage inspired design. It seems that you prefer a vintage inspired design.


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I'm thinking of emerald as of now. Not huge, but something with a rich green color. Excellent choice. We have a few emerald options. I can show you.


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I am calling you about my bill, there is a late fee and I don't understand, I always have to pay on time.


Hello, my name is Rohan and I think I might be living a life of most of yours. Okay, a lot of people want to get into travel. They want to travel the world, stay in the best of the hotels, eat the best of the cuisine. But here's the best part, in my profession, I get paid to do all of that. That's called a travel presenter. But the big story is how I got into it and perhaps this can also be a blueprint for you to start a career into this profession. So, hello, my name is Rohan and I am a Mass Comm student from Pune. Finishing graduation and then doing Mass Comm was not my decision. My parents, you know, I come from a typical middle class family where parents want your children to get into...


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Can I please get your account number or the name on the account? The name is Emily Davis and the account number is 452988. Thank you.


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It should have been. I even remember doing it early because I didn't want to forget.


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Oh no, that's frustrating. Is it anything that you can do to waive this fee off? I understand. This is an inconvenience. Let me look into this.


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I signed up for your internet service last month and I am confused about my bill. It's much higher than the promotional rate that I was quoted.


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I'm reviewing your plan. Yes. I see that there's a promotional rate here. It looks like it might be for the first three months and then it reverts to the standard pricing.


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I understand how this is misleading. Sometimes the details are in the fine print. Do you recall signing a service agreement? I can send you a copy if it helps.


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Absolutely. We may have another promotional bundles available. Let's explore those and see if we can find something that fits better in your budget.


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Do you offer any kind of tutorials to submit or support the learn cool new things that I can do with it? Yes, we do.


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Perfect in the app there is a section called as tips and tricks that has short videos and Guides on various features


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Actually, I love to figure out how to connect my smart speaker and save energy.


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scenario 12. Hi, I've received an email about the flight being rescheduled, which throws off my whole trip. The new connection...


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Can I provide you confirmation number? Can you please provide me your confirmation number or flight details? The confirmation number is AB12345. This was originally departing at 10. But now it is going to 8.30 p.m.


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out a day earlier perhaps or a day later earlier is impossible but let me work my main concern is getting my destination before the hotel check-in closes at 8 pm


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Hello, I'm booking a hotel room for next week. Hello, I'm booking a hotel room for the next week. And I'm wondering if we can accommodate my disability. I use a wheelchair.


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Great news! We have an accessible room with a roll-on shower on the first floor, right near the elevator.


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Yes, we often carry comparable styles. Can you tell me a bit more about what you like or any specific boot features like waterproofing, ankle support, etc.?


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Perfect. I have a pair that's highly rated for muddy terrain with an ankle support, which is really excellent. Would you like me to send you a link of that? We also have a lighter weight option if you prioritize breathability.


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Let me get a closer look. Can you please provide me your order number? Yes, the order number is 12986. You're right. It seems like it's been stuck in some location. Sometimes carrier updates get delayed. Let me contact them directly and give you a status update. Can I call you back in 15 minutes? Yes, that would absolutely work. Thank you. Hello again. I spoke to you about the carrier, but unfortunately there's been a weather-related delay in your area. It looks like package should be moving out again tomorrow. I'm sorry for the inconvenience. Would you like me to follow up tomorrow on the progress?


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I'll help you with that. May I ask the reason for cancelling? Sometimes we can troubleshoot issues or offer alternatives. Honestly, I'm just not using it as much as I would. And I need to cut back on my expenses. I understand. Would you be willing to consider pursuing our subscription instead? That way you can reactivate easily when things change without losing any of your preferences.


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Hello, I'm interested in your product. Can you tell me more about its features and how it compares to a similar product? Absolutely. I'm clearly explaining you the features and advantages of the product. In comparison to similar product, our product offers unique benefits. Would you like to have additional details? Perhaps see a small demo? I think the demo would be great. Wonderful. Do you have any other questions in your meantime? No, I think that's for now. Thank you for your help, man. You're welcome. Please don't hesitate to reach out if you have any further questions.


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I understand. Let's take a closer look. Can you please provide me your personal number and the billing period in question?


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I'd like to return my item I recently purchased. It doesn't quite fit my needs. I understand. Can you please provide me your order number? The order number is 1285712857.


Someone like me coming from a small town with big dreams into this super big city. You know, a lot of things is going on in your mind. You know, you're all about mixed emotions. You are exploited at times. You have great mentors at times. So we don't know where we are going to land. So one thing I was very clear, what I didn't want. I wasn't sure what I wanted, but I was very sure what I didn't want. And I didn't spend too much of time. I didn't waste too much of time there. And that's precisely one of the reasons what helped me into my profession. So getting into anchoring was more about passion. So we come from a society where anchoring, acting is not called as a profession. We come from a family where these are not a very respectable profiles. So I was no different. My parents were sure about me. But gosh, we come from a family and society norms. And that was really, really huge on me. So initially. When I was starting off, I realized that there were a lot of emotional and lonely moments which I had to go through. And my parents had to go through because I was into this profession. But again, you know, when you're doing something from your heart. And my dad always told me this, that if you love and if you are passionate about what you do, you don't have to work for the rest of the life. And I'm not the kind of a guy who would sit at the desk and work nine to five. Maybe I will do that. But end of the day, I want to do something for my passion. Something what I'm good at. There has to be a certain creative satisfaction, mainly towards my personality, towards myself. So I was focused on that. And that gave me an opportunity to start my career as an anchor, wherein I was allowed to work on weekends in one of the parks and to host shows and to anchor shows. That's how my journey in anchoring started. But mind you, you know, television presentation is way different to the presentation, what you probably might do in a corporate. Or what you probably might do in a pool party. It's totally different. But then you got to speak and that stage daring or that, you know, you know, the initial scares were taken away by these small, small events. And at the same time, it was a good money, you know, money on weekends and weekdays. It was a job. So everything was taken care of. But what really mattered was after a couple of months, things started to get a little tricky. My channel was shutting down. And I was given a choice of either switching to a different department altogether or else, you know, quitting and giving my place to someone else. And that's when I realized that it's high time I need to audition with others also. So initially, when I was there, we are talking about 10, 15 years back, you know, auditions used to happen. People used to come on board or get selected. Talent used to get selected through auditions. Now, it's more about social media numbers. How many followers you have. And so everything has taken a toll back. For me, if you ask me five most important things which are required for a television presenter in today's world, number one is the social media numbers, which is very sad, but that's the truth of life. You know, the more the merrier. OK, so the number of followers, the easier it is for you to get hired, because then the employer also thinks that, you know, I'm going to divert my traffic and that traffic is going to come on my portal. Number two, of course, you've got to have a presence of mind. You know. Not many people know this, but when you talk in public with public, there are no scripts involved and everything has to be impromptu and on the spot. So you've got to have a good presence of mind. Talking about presence of mind, there's also a certain confidence you need to show on the screen, and that goes to screen presence, how you look on the screen, how comfortable you are with the camera. If you're shy, if you're nervous, that is clearly visible on the camera. Then comes, of course, scripting. I would strongly urge not to follow scripts. Instead, make pointers and elaborate. Elaborate those pointers. And of course you have, you need to have a little technical knowledge because a lot of cameras are involved when you're doing a television presentation. Unlike vlogging, vlogging, you have a camera, which you're holding and it's easier. It's your one-on-one talk, but then television presentation is a different ballgame together. But again, the school remains the same. Uh, the colleges are different, but the school remains the same. Nevertheless, coming back to where we started. So yes, the big break happened. One fine day, it was 2009.


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Here I just wanted to say that I had a fantastic experience with your customer service today. Your agent was knowledgeable, patient and went above and beyond.


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So, actually, this is a story when I was in 8th standard, I remember, and my friend who came to me, his name is Akshay, and one day we were just sitting in our complex, he comes to me and he says, Sagar, what are your dreams?


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And Akshay surprisingly suddenly coming and talking to me all of this was a big surprise. But then after some time, the conversation was getting a little bit serious.


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And this guy all of a sudden says, are you born for this? We are born to do something bigger in life. Don't you want to have a Mercedes in your life? There are many kids like us who are getting Mercedes Benz or riding all of this, who are getting rich. They are all self-made. Don't you want to be like that? And I was like, I've never thought of that. But then it would be fascinating if I can make so much money where I can get Mercedes and all of that. And then he invited today. When I look back to it, I feel very funny. But then back then, the shit was very serious. He told me that you come for a meeting. You come for a presentation that we have. And then you listen. He's a 27, 28-year-old crorepati. And then he has minted so much money. And then you can also make. And then he started creating gravity about the person.


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Now, as a 14 year old, I was very, very intrigued and I was very, very excited and I wanted to do this. And I thought I'll join two people and four, then eight, then within no time next year, I will be on stage and I will be telling people how I became rich and all of that.


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and I was very impressed with that person. I, anyhow, I wanted to join that company.


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I worked for this company for 8th, 9th and 10th, I think. For two years, I was working with this company. I had joined some 150 odd people, I think.


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My close friends did not join this. In fact, they stopped picking up my calls and all of that. My relatives came to know what I'm trying to do. My parents came to know. All of these people, all of them were opposing me. I was not making enough. When I say I had 150 people, that does not mean that I'm making a lot of money out of here. But then...


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all of my social life started disappearing. And at a very, very young age. And then I was told about stories of Warren Buffett and Dhirubhai Ambani and Bill Gates and Sachin Tendulkar. One thread being common that no one is educated. You listen to Ambani, he has not passed his 10th standard and all of that.


with one of the companies and it was a very emotional moment for me and I'll tell you why because my dad was suffering from a terrible disease he was on deathbed and one of his wish was to see me on screen he was the one who always fought for me for my dreams and I thought perhaps maybe just maybe he sees his young days in me and because he couldn't achieve it he wants his son to achieve it on his behalf so he was a great supporter and I wanted to perform before he goes so I had this crazy sense of urgency in life and I was auditioning and there were 700 800 people along with me who were auditioning but I believe it all boils down to your why why you're doing why people should watch you why are you going for that audition why are you starting a business if you're clear with your why I think everything else falls in place my why was very clear I wanted the biggest audience that was my father I wanted him to see my show before he goes away and of course I enjoyed being on camera that felt so much like me and I thought that's my space and I would be more happy if I can find something to do in front of the camera so yes 700 auditions imagine 700 auditions a boy coming from a small Marathwada region of Maharashtra all the way to the humongous humongous city called Mumbai where you have people from pan India everybody's struggling for one position and there you have who would listen to me you know if you go back if I go back and if I look at myself it's it's very difficult to even accept the fact that you know I could crack that deal because what I am itself is a great achievement so yes I was selected I was one not one of them but I was one of them and I was one of them and I was the only presenter which was selected out of 900 audition and I think when you put in your skills when you put in your ethics when you put in your hard work then definitely luck support I don't think I don't believe in people who says that luck doesn't make any difference it's all your hard work not really now getting selected out of 900 people definitely luck plays a very vital role but again everything needs to be in a line the energy needs to be in a line with your hard work with your skills and as they say these days you know the ekigai needs to be in place ekigai wherein it is sellable whatever you put out in the market needs to be sellable you need to be passionate about it people need to be willing to pay for it and of course you've got to add a certain value to it so I think everything fall in place uh the first initial days or years or months were difficult because you know when you learn something and then you have to unlearn something and then you have to learn something again it's a difficult process but with great mentors and with great companies you know it's always feasible so I would strongly urge all the people coming out of college do not fall for great jobs do not go for great jobs go for great mentors because they will be shaping your career they will be shaping how you're going to be in the next 10 20 30 years okay so anyways coming back to the point so that was my start of my travel journey


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And the result came, I got failed in math subject. My parents were very, I'm the only kid of my parents. So my parents were very, very sad, frustrated. Being the only kid of educated parents, it was a big shame. Every relative calling them, asking what happened? Your kid was in 10th standard and they had to say that he has failed in his subject and all of that. And it was very embarrassing for them also.


So traveling for 17 years, so many countries, of course, there will be good experiences and bad experiences. There have been a couple of near-death experiences which I have witnessed. The first thing, of course, 2015 Nepal earthquakes. I was filming in Nepal. In fact, I was not very far away from the main epicenter of the earthquake, which was Pokhara, if I'm not mistaken. So I was on the borders of Nepal. And you won't believe, but I was bungee jumping. You know, I have this vertigo issue. I have a huge vertigo problem. And my producer said that you have to, sir, you have to take a bungee jump. So I was in a resort taking a bungee jump. And can you guess the name of the resort? Well, it was called as The Last Resort.


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I did not care. I thought, yes, I have taken this first step. Every multi-millennium is 10th fail. Now that I am a 10th fail, I am definitely going to become a multi-millennium is what I thought in my mind. And I was in this different zone only. And what happened in the month of October, so my mom came to me and she said, at least get passed in the month of October.


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And suddenly, one day...


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was a big scam.


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is in jail, the people who joined me were asking me questions. The people who are above me are all disappeared in a night.


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So I did not have my 10th standard degree, a 10th standard report card. The company in which I believed so much.


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My parents have got frustrated what this kid is doing.


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And then I'm middle of a desert where there's no way. I don't know what to do. I don't know whether I should go back, study.


and we were stranded. And not just that, but because my adrenaline, you know, my nervousness was completely taken off by the gym. I had a GoPro, I had a small camera on my chest on my forehead, I was running away as soon as because, you know, I had never experienced earthquake before. So when it hit us, earlier, I thought that there might be some sort of landslide or something like that. But then everything I realized that the mountains around me started to go down, and people were screaming and shouting. And that's when we thought that it might be an earthquake. It wasn't very pleasant sight, seeing people dying in front of you, especially people who had worked with you, and who had filmed with you, who helped you in the whole filming process. It was very discouraging and very, very, very sad. But nevertheless,


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And then somehow, somehow I passed my 10th standard and then I decided that I am.


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At that moment, one day I was just sitting in my house and my mom came to me and she asked me, what is your plan? What do you want to do?


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I'll be forever grateful to my mother for this. But then that day, my mom said that there's no need of giving private wealth.


how we saved different lives, how we got back, all of us together, to the base. And it's an incredible story. So I'll start with the start. 2015, it was a jump. It started at the last resort. I did the jump. 15 minutes later, earthquake hit. The first thing I realized that I need to go. And there were a lot of children and a lot of women around me. So I was, you know, there was a filming crew was shooting us, filming us on the other end.


go to the top of a mountain with space, because eventually everything comes down and you don't want to be the place where, you know, you're going to be absolutely.


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And she thought that I should not miss that day. I should not miss that college time. And she told me that instead of giving a private 12th, let one year go away. What you do is you go to a college, you take admission and then you live that five years of your college. That is going to completely transform you is what she believed. I did not have any clue. But then because my mom, if my mom is giving me this support that, OK, let your one year go, but you go and enjoy your college life is what she said. In fact.


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gave me, did two things in my life. Number one is I forgot how to think small. I forgot that completely.


And we survived. And somehow when that adrenaline and when that panic hits you, you don't feel hungry. You don't feel like, I think your body, I think we just over it. I think your body understands the situation. And we made a documentary out of it because we were a camera team. There was a camera with us. So I, being the director, I said, keep rolling. Let's see how it comes up, you know, because we didn't have places to charge the battery and everything. And we rolled and that documentary went on to win the British Council Award as the documentary was called as Nepal Hope Never Dies.


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I think of becoming a monk. The first thought that is going to come, Okay, I'll become a monk. 15-20 years later, I'll be Dalai Lama.


But by the time we finished six days, seven days, and no help came to us, I realized that we have to take a little initiative ourselves.


But a lot of family members gave up hopes and that's where I decided that I'm going to document and I'm going to give the name of this documentary as Hope Never Dies. And it was good to be back. I felt like I...


more empathetic than sympathetic yes that was one incident but otherwise other there are a lot of other incidents where we have experienced paranormal activities and can i say


So along with the Maharaja of Sirohi, we went to see the Maharaja Ka Mahal or the fort of the Maharaja or the Sirohi fort.


In fact, there was this one spot where I was specifically talking about, and Rajasthan, of course, everybody knows that it is known for its spooky places, whether it is Bandavgarh, whether it is, you know, the different village, or whether it is the temple where you turn around and you turn into a stone. You know, different myths and different legends are associated with this state.


gadgets. And gadget needs a certain frequency. And I was talking about the paranormal activities which has happened in the fort. And the moment I would say paranormal, or ghost, or something like that, you know, the audio used to go off.


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then you cannot, no matter what you do, you cannot think small. So that is one thing because I've read Warren Buffett and I've read Bill Gates and Ambani and Rich Dad, Poor Dad and Robert Kiyosaki and all of that. Because of that, I automatically started thinking big. That was one problem with me. And second is because of three years of continuously talking. So this MLM guys used to portray me like this is a 16-year-old guy. He has made 80,000 rupees and he's a luck pati in 16 years and all of that. And I used to get a chance to speak on stage like a testimony that I give. So in this three years, because I was every week I was talking on stage, that helped me develop the skill. The skill of public speaking. And I was not nervous every time that I was on stage. And then because there were all people who are supporting and cheering me, the fear of public speaking kept on becoming less and less. But then, of course, this is true that after the 10th standard thing that happened, that the fear, the self-confidence was very, very low. So initially... Initially, when I went to college,


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What happened is one day a notice came into our college and that was that we are doing our college fest.


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participate in the anchoring competition can come down in XYZ room and then there are going to be auditions and all of that.


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And then there was this anchoring competition and everyone as a 11th standard kid, everyone who came.


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And I anchored for the first time in my life when I was in 11th. I think there were near about 1,000, 1,500, 2,000 students who were sitting. And then I remember.


We did 27 takes and every time I would say, well, this is a space where there are a lot of paranormal activity used to happen or experience or something like that. The voice used to get cut. 27 takes we did and the voice only used to get cut on paranormal or ghost. Well, you know what, what actually instead of getting scared, what made me think was is the ghost European or something? How can they speak so fluent English? Nevertheless, but it was a very spooky place. And then the Maharaja took us to the main courtyard where he showed that a lot of battles were fought here. A lot of people were killed here.


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The moment I was going home and I had a couple of my friends together with me.


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This is what I want. I've never got, I've never got, I've never felt like this in my life.


because there were a lot of stains of the blood. So he changed the entire marble, entire flooring of the fort. And the moment he put the new marble or the new flooring, here's the best part. The stain emerged.


It's very hard to even narrate the story to you.


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This is something that gives me limelight and which is why I thought public speaking, if this is a skill that I really develop.


So just out of curiosity and imagine, you know, a creative mind like me, you know, I wanted to do a documentary on them. And that point of time, we used to have those night vision cameras. So we decided that, you know.


So I still remember there were four cameras and I was talking to the camera saying that the porch and we were allowed to go and stay there that night. And while we were there, there was a small swing outside the window.


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But that 11th, 12th standard, first of all, the 12th standard, I got passed. And because I was doing anchoring also, my mood started getting good. And then because of the validation that I was getting, my confidence also started increasing a little bit. And which is what reflected in my studies also, that I scored some 70, 75 odd percent in my 12th standard, which was surprising for my parents because passing was a big thing in 10th and what happened in 12th.


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Now, this college, my senior college, was the hub of cultural activities. So there's something called a youth festival.


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For the last 12 years, the principal was so confident that it is always going to stay with us. She has made a shell for that trophy. And I remember...


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And one day, a notice comes into our class. So the guy who is reading out the notice says,


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So I, in the break, I went near to our staff room. There was a list of all 44 competitions out there. And then I went through every single competition. And there was folk dance, folk music.


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So I went to all 44 competitions.


And the swing was going right from one end to the other. And we didn't know how it happened. One of our crew experienced something very cold on her shoulder. She said that, you know, I was filming at the same time, you know, somebody touched me and that person was very cold. She fainted and by the time she woke up, we were asked to leave the premises. Actually, not asked, we were thrown away from the premises. It was a funny incident, but something happened, not to me, but something spooky. It did happen to me. If you ask me whether I've seen ghosts, not really. Have I experienced supernatural energies? Maybe a little bit, but energies are very strong. There are people you walk into, you see, you don't know, and you don't like them. Energy. You like them, energy. So we're all made of atoms.


and they experience certain connection with a certain entity and the people from the other side.


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And that one word was elocution competition. I did not understand. What is this? So I went to my professor. I asked, I don't understand this word. What is this? So she said that we give you a topic and then you research about it. You prepare a script and then.


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So based on my knowledge, I created a script, a little bit Google search and a little bit research here and there and all of that. And then I created the script and I read the script once, twice, thrice.


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So I remember it was 4th July 2016.


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Next day, 11 o'clock, I go to our college auditorium. The moment the door opens, there's pin drop silence in the auditorium.


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In the center, there's our principal, ma'am.


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Ma'am smiles at me. I smile at her back. Ma'am says, yes, yes, please go on.


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someone in the left, the person says, college code 402, your time starts now.


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5 seconds 10 seconds 15 seconds 20 seconds 30 seconds


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I don't remember any single word that I was supposed to say.


So I want to reserve my comments, but you know, it does happen and people still do practice all these things. So the more you get into all these things, the spooky and the weird life starts changing because I realized that because we are filmmakers, a lot of filmmakers go into that zone while writing a certain script. And I remember a couple of my friends making a horror movie and then they went into the certain research of demonic and satin research. And they started seeing a lot of things which otherwise they shouldn't. So I don't want to go that side, but a lot of things can happen while you're traveling. And because we were a filming crew, you know, the best part is we had a camera. So everything was shot, everything was documented. And that's just a few of the things which we have experienced, whether it was the earthquake, whether it was the spooky paranormal experience, or whether it was the bizarre experience. Everything becomes a part of the package. That's what traveling is all about, isn't it?


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I've got completely blank. I don't remember any single word. Principal madam is looking at me. I'm looking at the auditorium.


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My friend pulled me out of the auditorium and told me, Sagar, you're not doing this.


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I did not understand what happened with me because this was something which was happening to me for the first time in my life.


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But for the first time in my life, I was preparing something and then I, and I was, was this my overconfidence or, I don't know what was happening.


And the city is a beautiful city, not too crowded, especially coming from India, you know, every place outside India is not too crowded. But people are realized and this is I'm going to be absolutely blunt here, people are extremely, extremely artificial, whether there's, you know, it's, it's, they call it as the cosmetic capital of the world. Everybody is so artificial, everybody's so plastic, everybody's so, so, so cosmetic. And there were a couple of bars and I, I personally didn't experience it. But I realized I saw the boards and then in big broad letters, right outside the pubs, they have written that Pakistanis and Indians are not allowed inside the pub. It was very demoralizing. Not that we were not allowed, but we were compared with Pakistanis.


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As if I have done some crime. I went into a classroom. I locked myself and I started crying.


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I was feeling that I was feeling the same thing that I felt.


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Like, like, like everything is wrong.


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was wrong and now when you got the opportunity you you fucked it up with with being over confident and and and you're back to a failure


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And I told her, ma'am, I don't know what is happening. I don't want to participate. I don't want to be the reason for the failure and shame of the college for the rest of my life. And she was the one who showed belief.


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Did you rehearse the script hundreds of times? No. Did you put effort in writing a script? No. So of course this is going to happen. You cannot just go randomly on stage and pretend as if you know everything and you will go and talk.


Everybody has this social life which they want to show everybody is perfect. But otherwise, there's huge cases of anxiety and depression coming from this country. And at the same time, if you're not a Korean, and especially if you're an other Asian, you're going to experience a lot of discrimination, which doesn't happen the other way around. Because when Koreans come to India, you know, we praise them. We praise them for their work. We praise them because if you see, we got our independence in 1947. And 10, 15 years back later, after the North Korea and South Korea war, South Korea got drifted and they started pretty late. Better than what, I wouldn't say ours, but, you know, we also have to tackle it. The ratio goes with per person GDP. So theirs is much better. We have a huge population crisis here. But that doesn't give any country the right to say that, you know, you should not be allowed in, you know, a public place. It was a huge disheartening moment for me.


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I remember that day, I did not eat, I did not drink anything.


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For more than 150 times. More than 150 times. I went back to college next day. I performed in front of my principal madam.


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This fear was there because what happened last night, that fear was there, that tension was always in my mind. And I felt, I knew how it feels when you go and stay. You're not in a profession of writing where you write something and you don't like it and then you erase it and you rewrite it again. We are in a profession of speaking. Once the word is out, it's out. You cannot take it back.


But this is what happens. And if you think that Korea is the only place, not really. You're sadly mistaken. You go to any country, if you're not the privileged one, if you're not going there with the locals, or if you're not a part of a certain lobby, you will be discriminated. And mind you, we are no different. The northeastern people come to Delhi, they are discriminated. So I think it's everywhere. But again, it's how you tackle. So for someone like me, because I used to always be surrounded by the tourism board and people who are from that region, I never experienced something like this. But it happens. And a lot of places it happens. And we Indians are also responsible for how people treat us. I'll tell you one very small incident. I was in Thailand.


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The moment I, my sleep was awake, I did not even open my eyes. Just I consciously, okay, now I'm awake. And I again set the script in my mind. And I did not take a bath that day. Because I thought if I take a bath, if the water comes on my head, the script is going to flow away. So, I did not take a bath, I remember.


Whiskey, cola, you know, all that stuff. And there was a movie which was going on. It was Zindagi Na Milegi Dobara. And the moment they got into the aircraft, Indians would go and tell the...


Because the movie was going on, Zindagi Na Milegi Dubara. Somebody from the back literally screamed, Senorita, can I have one more? It was embarrassing because it was not just Indian in that aircraft. There were so many people from different nationalities and I felt so embarrassed.


Ah, we need to work a really lot. You know, work should be in progress.


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And I still remember youth festival, when they announced the result, they don't tell names of the participants. And first of all, that day, so we had three buses of college students going to the competition because there were 44 different competitions. So three buses. While going, I did not even utter one single word. I did not say hi to anyone because they did not see how I am, how I have performed in front of the principal next day. Everyone was shocked that although he could not speak a single word, why is this guy in the bus?


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And the scream that I see, the happiness that I can see, everyone is shocked, but they're happy. And then all of them are celebrating and screaming and all of that is happening.


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First time in my life, I felt proud on myself.


I would say Norway is a great, great, great country. Not much has been talked about it because it's expensive. It's far away in the Lapland and is way out of the touristy circuit reach. The beautiful fjords, you land in Oslo. But then I did a road trip because I think the best experience you have of that particular country, if you want to know the culture, the legends, the people, the food, it's road trips. So I went all the way to the northernmost tip of Europe. It's called as North Cape.


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And for the next, and then there has been three years of college. While for, if I compare it, when I was in first year, I could not speak one word.


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So this has been the journey of that three years. In fact, while I was 21, I remember.


And I drove down on these icy roads with reindeers running with me and with, you know, links and, you know, my car getting skid in the snow and amazing. That was one of the best experiences. So if you ask me one thing, one place, I would say do a road trip in Norway. Coming from Norway, the neighboring country, it's called Finland. If you get a chance, go and meet the Santa Claus in Roviniyami. So we have equator. In India, we have, what is it, Capricorn and Cancer?


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And I got a chance to anchor for chief minister of Maharashtra when I was 21. And that time, the programs were happening in stadiums. So there are 15,000 people in Azad Maidan. And then because I had this very aggressive way of talking, so more of a political anchor, how he or she is, the Shero Shairi and what all that I was doing. And I got an opportunity to do that. And then, of course, there were other students also were competing for the same. But then I got that opportunity. And then I remember because that went well, I also got an opportunity to anchor for the vice president of India. That time it was Venky and I do.


So in India, how you have the Tropic of Cancer, Tropic of Capricorn, you have the equator, okay? In these countries, which are about the Lapland, you have the Arctic Circle. So you have to cross the Arctic. And if you just Google Rovignami, so obviously there's no Santa Claus to tell you the truth and to disappoint you all. But the whole legend is so amazing that people still come and be a part of that story. And here's the best part, okay? There's a post office in Rovignami. It's on the Arctic.


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These elements include the scalability of your business, value proposition, the kind of moats you are building, and more. Evaluating your business for these elements will answer the question of whether you are ready to raise capital. We at FundEnable have created a tool to help you gauge your funding readiness based on 8 parameters. These 8 parameters are on every investor's evaluation radar. Throughout this course, I will explain how to use this tool and together we will evaluate your company's funding readiness. Let's dive right into it.


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This means that you will have to recalibrate your target proof of concept box to reflect the expected traction.


I wouldn't say cute, but it really broke my heart because I read a couple of letters from Africa and they didn't want money or toys or games. They wanted their parents to be away from the misery and to lead a better life and lead the labor life. And they wanted to eat every day. They wanted to have the privilege of eating every day. And that makes you change so much. And that makes you think that we are privileged. We need to nurture that. We need to take care of that. So that is one place. And Finland is more of flatlands. Norway is more of mountains and fjords. And of course, the two other countries are also amazing, Denmark and Sweden. Sweden is cheaper, so you can get liquor, which is very Sweden. And if you are part of one of these countries, you can travel and get stuff from other countries. So it's not like India saying you're going to Pakistan and then coming back.


A lot of people haven't traveled that because, of course, the roads are very remote and the whole traveling to those places because it's a mountain terrain and after monsoon, there are a lot of landslides.


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Now that you know what it takes to raise funds, the next is to create a business plan and prepare your investor pitch. This is precisely what we will help you with in our next course on how to create pitch decks. We look forward to seeing you soon. We will take you through the funding matrix to help you evaluate your funding readiness. The funding matrix has eight building blocks. We will see each one of them. The first block is the team block. In case of early stage ventures, the investor primarily bets on the jockey. The horse is the product and the founder is the jockey. Business models will pivot. Markets will go through a change. Products will undergo several iterations. What stays in the core founding team. Evaluating the founding team becomes extremely important for the investors. The execution ability of the founders coupled with relevance will be important for the investors. The execution ability of the founders coupled with relevant experience is very critical. Building a core team with complementary skill sets should be our priority. Example, let's take option one. There are three founders, all engineers, all experts in product development. Option two, three founders, one with a solid background in product development, second with expertise in sales, and third with experience in operations and finance. Which option would you choose? Obviously, it is option two. Pause the video here and find out. Fill the first building blocks by putting down the details of your core team, their experience and their background.


Again, one of the places which I thought was amazing and not much explored is Lakshadweep, which everybody is trying to promote. Unfortunately, it's also considered to be the very, you know, the fact that we don't, well, whatever stories I told you today, well, it is just to sum up that traveling is a very, very, very important part of your internal growth. If you want to widen your perspective, if you want to be a leader, if you want to take proper decisions, if you want to handle life during crucial times, you know, traveling will make you a better person, will make you deal with all these things, because when you travel, you're challenging yourself constantly. So I would strongly urge everybody who are willing to do big in life, let's start with the first step. Let's travel, shall we?


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Pure tech or tech-enabled business models play a pivotal role in making your business scalable. Is your business scalable? You can pause the video here and write down core elements of your venture that makes it scalable.


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He didn't say any more, but we've always been unusually communicative in a reserved way, and I understood that he meant a great deal more than that. In consequence, I'm inclined to reserve all judgments, a habit that has opened up many curious natures to me, and also made me the victim of not-viewed veteran bores. The abnormal mind is quick to detect and attach itself to the quality when it appears in a normal person, and so, it came about that in college, I was unjustly accused of being a politician.


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Value proposition is just a fancy term used to define the end benefit of the product or the service that you are offering to your customer. What is the customer pain point that you are solving and how severe is the pain point? Consider the nationwide lockdown during the pandemic. None of us could move and make it to office. Thanks to Zoom, we were able to continue working remotely from home and meet people. Zoom addressed the pain point of not being able to step out and yet meet our team members within the safety of our homes. VCs generally prefer business models which are solving large problems and severe pain points of customers. Pause the video here and write down the pain points that you are solving for your customer segment and the value that you are offering to them.


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Frequently I have finicked sleep, preoccupation or a hostile levity when I realise by some unmistakable sign that an intimate revelation was quivering on the horizon.


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As my father snobbishly suggested, and I snobbishly repeat, a sense of the fundamental decencies is parceled out unequally at birth.


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Even Flipkart did not raise its first funding round without some traction. Flipkart first chose to sell books online and test if Indian customers were buying books online. Only after testing the success of e-commerce model for books did Flipkart raise its first round of capital in 2008 from a prominent VC. The proof-of-concept blog focuses on the key metrics that define your traction. Pause the video here and fill the box with key metrics and traction that you have gained against those metrics.


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And, after boasting this way of my tolerance, I come to the admission that it has a limit. Conduct may be founded on the hard rock or the wet marshes, but after a certain point I don't care what it's founded on. When I came back from the East last autumn, I felt that I wanted to be in a world in uniform and at some sort of moral attention forever. I wanted domo-righteous excursions with privileged glimpses into the human heart. Only Gatsby, the man who gives his name to this book, was exempt from my reaction.


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How will your business make money? Do you sell subscriptions or do you charge a commission? What is your revenue model? Along with this, unit economics is also on investors' radar. What are the margins that you are making on every unit of sale? Pause the video here and fill in the details of your monetization model.


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If personality is an unbroken series of successful gestures, if personality is an unbroken series of successful gestures, then there was something gorgeous about him.


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How do you go about calculating the market size, especially for a business model which are relatively new and where no consulting firm has yet published any report? Let's take the case of the freight company. The freight company can be considered as the make-my-trip for booking trucks for shipment of goods.


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This responsiveness had nothing to do with that flabby impressionability which dignified under the name of the creative temperament. It was an extraordinary gift for hope, and a romantic readiness such as I have never found in any other person, and which it is not likely I shall ever find again.


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My family have been prominent, well-to-do people in the Middle Eastern city for three generations.


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in that delayed tectonic migration known as the Great War.


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So, I suppose it could have supported one more single man.


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There are 50 lakh trucks in the country and these trucks are doing 12 crore truck trips annually. Now let's assume that the average cost of hiring a truck is Rs. 30,000. The freight company earns a commission of 2% which is Rs. 600 on every successful trip. Imagine if all the truck trips in the country are booked on the freight company platform, then the total annual revenue pool opportunity will be somewhere around Rs. 7,200 crores.


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So when a young man at the office suggested that we take a house together in a commuting town, it sounded like a great idea. He found the house, a weather-beaten cardboard bungalow, at 80 a month.


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Why is market size so important for investors? Because a small market would mean potential to create a small business. The larger the market, the bigger can the business be.


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least i had him for a few days until he ran away and an old george and a finnish woman who made my bed and cooked breakfast and muttered finnish wisdom to herself over the electrics


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How do I get to East Village, he asked helplessly. I told him, and as I walked on, I was lonely no longer.


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And so, with the sunshine and the great bursts of leaves growing on the trees, just as things grow in fast movies, I had that familiar conviction that life was beginning over again with the summer. There was so much to read, for one thing, and so much fine held to be pulled down out of the young, breath-giving air.


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Modes. The most difficult block on the matrix is the modes block. How difficult it is for a group of engineers to create a food delivery app. It can be done within months. But what is difficult is creating the network effects and scale that Zomato has achieved today. Smaller startups end up losing to the incumbents. Investors fear backing startups that are operating in a sector where there are large players backed by deep-pocketed investors. Modes are nothing but your competitive edge that prevents your competitors from displacing you completely. It can be your technology, your scale, etc. Pause the video here and fill in your modes block. If you currently don't have any, it is perfectly okay to keep the box blank.


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promising to unfold the shining secrets that only the Midas and Morgans and McCains knew. And I had the high intention of reading many other books besides.


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You must be planning to present to the investors your future plans of developing product, hiring a team and spending on marketing.


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One year, I wrote a series of very solemn and obvious editorials for the Yale News. And now, I was going in to bring back all such things into my life and become again.


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Obviously, nobody can predict numbers with 100% accuracy. However, projections do give a sense of where the entrepreneur wants to take the business in future. On what basis do we project future revenues and costs? We do it on the basis of assumptions that we try to validate based on historical data or by benchmarking.


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This isn't just an epigram. Okay, this isn't just an epigram. Life is much more successfully looked at from a single window after all. Life is more successfully looked at from a single window after all.


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and where there are, among other natural curiosities, two unusual formations of land.


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Though this is a most superficial tag to express the bizarre and a little sinister contrast between them. My house was at the very...


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It was a factual imitation of the Hotel Deauville in Normandy, with a tower on one side, spanking new under a thin beard of raw ivory.


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My own house was an eyesore, but, but it was a small eyesore, and it had been overlooked. I had the view of the war.


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Let's start by forecasting the revenue. To forecast the revenue, we will have to find answers to a few questions such as how do you acquire your customers, what is the average price of the service or the product that you are selling, and what does your customer conversion funnel look like. We will now think through our revenue model. Let's consider that you market your business online. Your target audience sees your ads on Google or Facebook and are diverted to your website. From there, a certain percentage of visitors get converted into buyers and they spend a certain average amount on your product or service. This is the customer conversion funnel. To start forecasting, first look at your historical data. How many people visited your website in the last three months and what percentage of them converted into buyers? How many were repeat buyers and on an average, how much did each customer spend?


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Across the Courtesy Bay, the white palaces of fashionable East Egg glittered along the water.


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her husband, among various physical accomplishments, had been one of the most powerful ends that ever played football at New Haven. A national figure in a way. One of those men who...


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You can pause the video here and fill your numbers or create a revenue model basis our discussion. Each business will operate differently and can have a very different revenue sheet. In case you are just starting, you need to study similar business models and get a sense to ensure that your numbers are realistic.


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and come east in a fashion that rather took your breath away. For instance, he'd brought down a string of Polar Ponies.


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Your growth percentages should reflect the money that you will pump into the initiatives such as marketing spends, better products, etc.


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Why they came east, I don't know. They had spent a year in France for no particular reason, and then drifted here. Wherever people played polo, and were rich together.


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It is important to note that the revenue logic will change from business to business. Revenue sheet of a product business will be different from a service business. Revenue sheet of a pharma business will be completely different from a logistics business. Now that we have seen how to project the revenue, let's move on to the cost side.


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little wistfully for dramatic turbulence of some irrecoverable football game. And so it happened that on a warm windy evening, I drive over to West Egg


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Their house was even more elaborate than I expected. A cheerful red and white Georgian colonial mansion overlooking the bay.


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The front was broken by a line of French windows, glowing now with reflected gold and wide open to warm, windy afternoon, and Tom Bushinen, in riding clothes, was standing with his legs apart on the front porch.


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The logic for forecasting remains the same. Start with analysing how much have you been spending under each head and use that as a base to show growth in costs. Example, in case of your marketing, look at your existing cost of acquiring customers. Your CAC is nothing but the total marketing spend divided by the number of customers acquired. Let's say, historically you've spent around 1 lakh rupees on marketing and you were able to acquire 1305 customers in that month. Then your CAC becomes 77.


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Two shining arrogant eyes had established dominance over his face, and gave him the appearance of always leaning aggressively forward. Not even the effeminate- oh my god, fuck that word.


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It was a body capable of enormous leverage, a cruel body. His speaking voice, a gruff husky tenor, added to the impression of fractitiousness he conveyed.


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The more the competition spends, the higher the CAC. When you start predicting your CAC, don't predict a rapid fall. In many cases, the CAC actually increases over time as you start scaling up. In the template, you will see that historically the CAC is between 75 to 100. We have therefore maintained our projected CAC between 85 to 100 to be on a safer side.


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and there were men at New Haven who hated his guts. Now, don't think my opinion on these matters is final, he seemed to say, just because I'm stronger and more of a man than you are. We were in the same senior society, and while we were never intimate, I always had the impression that he proved me and wanted to be like me in some harsh...


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Pip was no ordinary bird. His feathers shimmered a radiant yellow, bright enough to rival the morning sun itself.


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Pause the video here, study the marketing sheet and start filling your business specific numbers. Next is the manpower cost. To start forecasting the manpower cost, you have to follow three simple steps. Step 1. Identify the key functions of your business such as technology, marketing, operations, finance, etc. Start putting down these numbers and you require in each of these key functions. Step 2 is to ramp up the people requirement rationally over the next 18 months.


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Pip's days were filled with thrill of flight. Pip's days were filled with the thrill of flight. He loved nothing more than the...


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and then shot up high into the sky, looping and scrolling.


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The assumption is arrived at from market data. Example, a good developer would cost anywhere between 1 lakh to 2 lakh per month. Assume that cost, repeat this for every function.


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one crisp morning, as the forest awoke under a blanket of mist.


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A series of complicated loops followed by a swift, spiraling descent. His heart pounded with excitement.


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Pause the video here and go through the personal data sheet. Fill in your business-specific requirements and costs to complete your manpower cost forecasting.


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But as he began his descent, drilling faster and faster, a rogue gust of wind swept through the valley. It caught Pip unexpectedly, tossing him about like a leaf in a storm.


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Dazed and breathless, Pip-Lay amidst the roots of his great oak tree. Pip-Lay.


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Dazed and breathless, Piplay emits the roots of his great oak, the forest spinning around him.


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One way to project these costs is to assume an average number attributed to each person and then multiply it with total headcount. Example, if you are operating in a co-working setup, for rent, electricity and Wi-Fi, you can simply assume a per seat cost of say 5000 and multiply it with the headcount on a monthly basis to get your monthly rental cost. You can apply the same logic for laptops.